The Ekskluzivne Nekretnine Association (hereinafter “we”) is committed to protecting your personal data. This policy explains what data we collect, how we use it and how we protect it.
1. Data we collect
1.1. Personal data: first name, last name, email address, phone number — which you voluntarily provide when contacting us, registering or submitting an inquiry.
1.2. Technical data: IP address, browser type, pages you visit, visit time — automatically collected via cookies.
1.3. Listing data: information you enter when posting a property listing.
2. How we use your data
2.1. To process your inquiries and contact you regarding properties.
2.2. To improve portal functionality and user experience.
2.3. To send notifications about new listings (only with your consent).
2.4. For statistical analysis of portal traffic.
3. Data sharing
3.1. We do not sell your data to third parties.
3.2. We may share data with licensed agencies solely to respond to your property inquiry, with your prior consent.
3.3. We may disclose data to competent authorities when required by law.
4. Cookies
4.1. The portal uses cookies to improve user experience. You may disable them in your browser settings, but this may affect portal functionality.
5. Your rights
5.1. You have the right to request access to your personal data we hold.
5.2. You have the right to request correction or deletion of your data.
5.3. You have the right to withdraw consent for data processing at any time.
5.4. Requests may be sent to: info@ekskluzivnenekretnine.rs
6. Data retention
6.1. We retain your data only as long as necessary for the purpose for which it was collected, or as required by law.
7. Data security
7.1. We apply appropriate technical and organizational measures to protect data from unauthorized access, loss or misuse.
8. Policy changes
8.1. This policy may be amended. We will notify you of significant changes via the portal.
9. Contact
9.1. For all questions regarding data protection: info@ekskluzivnenekretnine.rs, Novi Sad, Serbia.